PTZOptics 20x-SDI Video Conferencing Camera (Gray)

$ 1,699.00


In addition to the HD-SDI output, the camera also has LAN, HDMI, and composite outputs, RS-232 input and output with daisy-chain capability, and an RS-485 port. The SDI, LAN, and HDMI outputs can be used simultaneously, at the same resolution which can be assigned via a dial on the real. The composite output can only be used by itself and at 480i/576i resolution. The LAN output is capable of streaming two H.264 RTSP signals, one in HD and one in SD, and allows for direct distribution to CDNs, streaming services, and other destinations, using only the camera. There's also a 3.5mm audio input specifically for embedding audio into the LAN stream so you can deliver both audio and video to your destination. The LAN port is for streaming and control only and does not support Power-over-Ethernet. Alternative to direct streaming from the LAN port you can also connect external devices for more advanced conferencing. You'll also find a USB 2.0 port among all the connections, but this is strictly for firmware updates.The camera can be controlled via the LAN port over a network, ONVIF over a network, and RS-232 via VISCA commands. RS-232 control includes control from any NewTek TriCaster, including any of the TriCaster Mini models. Simply connect multiple cameras to the TriCaster using DB9 cables and operate all of them from the TriCaster software. A TriCaster can also be used over IP control using 3rd-party software.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Easy 30 Day Return Policy

If you are dissatisfied with your purchase for any reason, you may return it to Kellards within 30 days of the purchase date, subject to the conditions and exclusions below.

You may initiate a return or exchange by requesting an RMA at sales@kellards.com.

Securely affix your return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. We recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.

Return Address

Kellards Return
3237 Greenpoint Ave.
Long Island City NY 11101

Eligibility Conditions

Please read conditions below. If all conditions are not met, Kellards reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. Kellards can only refund the original purchase price. Shipping and handling fees are nonrefundable.

Nonreturnable Items

  • Electronic software downloads
  • Opened consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, ink cartridges, etc.)
  • Underwater equipment that has been submerged

Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.

Exchanges

Please allow 3-5 business days for mail-in exchanges to be processed.

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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